Casa de las
Libélulas

Terms and Conditions

Last updated: 06/05/2026

These terms and conditions ("Terms") govern your booking of Casa de las Libélulas via https://casadelaslibelulas.com.

1. Owner identification

The accommodation is operated by Casa de las Libélulas S.L., Tax ID B19968643, registered at CN 204 - KM20 19133 Durón, Guadalajara. Contact: reservas@casadelaslibelulas.com.

2. Subject

Holiday rental of Casa de las Libélulas villa for tourist use, with a maximum capacity of 7 guests, for the period selected on the booking calendar.

2 bis. Right of withdrawal

Pursuant to Article 103.l of Spanish Royal Legislative Decree 1/2007 (consolidated Consumer Protection Act), accommodation services for purposes other than housing are exempt from the 14-day right of withdrawal. Cancellation is governed entirely by clause 6 (Cancellation policy) below.

3. Booking process

  1. You select dates and number of guests on the website.
  2. You provide your personal contact details.
  3. You are redirected to Stripe Checkout to pay a 30% deposit.
  4. Once payment is confirmed, you receive a confirmation email. The booking is firm and the dates blocked.
  5. The remaining 70% balance is due before arrival; we will email instructions.

4. Prices and taxes

Prices include applicable taxes. Local tourist taxes may apply per regional regulations and are charged on arrival if applicable.

5. Minimum stay and capacity

  • Minimum stay: 2 nights.
  • Maximum capacity: 7 guests (including children).

6. Cancellation policy

  • More than 30 days before arrival: 100% refund of the deposit.
  • 14 to 30 days before: 50% refund.
  • Less than 14 days: no refund.
  • Date changes: subject to availability and any price difference.

7. Check-in and check-out

  • Arrival: from 12:00.
  • Departure: before 11:00.
  • Other times can be arranged subject to availability.

8. House rules

  • No smoking indoors.
  • Quiet hours: 22:00 to 08:00.
  • Pets: please ask the owner before booking.
  • Sort waste according to local recycling rules.
  • No parties or events without express authorization.

9. Guest liability

The booking holder is responsible for any damage caused by themselves, their companions or anyone they invite. Repair costs may be deducted from the security deposit or claimed legally.

10. Force majeure

If the rental cannot be delivered due to force majeure (fires, floods, administrative decisions, pandemics, etc.), the deposit will be fully refunded, with no additional damages payable.

11. Minimum age

The booking holder must be at least 18 years old, or 14-17 with parental/guardian consent. Bookings on behalf of children under 14 are not accepted.

12. Data protection

See our Privacy Policy.

13. Governing law and dispute resolution

These Terms are governed by Spanish law. Disputes will be resolved before the Courts of Guadalajara, Spain. Consumers may also use the European Online Dispute Resolution platform.

14. Acceptance

By confirming a booking, you declare that you have read, understood and accepted these Terms in full.

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