Casa de las Libélulas

Customer care

Complaints form

This form is a direct, voluntary channel to resolve your complaint as quickly as possible. It does not replace the official complaint sheets (hojas de reclamaciones) of Castilla-La Mancha, which you are entitled to request at the property and file with the consumer authorities.

File a complaint

Tell us what happened. We will register your complaint with a case number and respond within 30 days.

Provide at least one way to reach you (email or phone).

Up to 5 files · images or PDF · max. 10 MB per file.